WORK COACH Interview Questions & Answers! (How to PASS a DWP Civil Service Work Coach Interview!) by Richard McMunn of: https://passmyinterview.com/work-coach-interview/ #workcoach #dwpinterviewquestion #civilservicejobs
OTHER USEFUL CIVIL SERVICE INTERVIEW QUESTIONS VIDEOS TO HELP YOU PASS YOUR WORK COACH INTERVIEW: CIVIL SERVICE BEHAVIOUR MANAGING A QUALITY SERVICE: https://youtu.be/G_oitSzk4FU CIVIL SERVICE BEHAVIOUR DELIVERING AT PACE: https://youtu.be/ehHRRxyPdH8 CIVIL SERVICE BEHAVIOUR COMMUNICATING AND INFLUENCING: https://youtu.be/XrnZ1PAfPwI CIVIL SERVICE BEHAVIOUR SEEING THE BIG PICTURE: https://youtu.be/r0GWSAcB7xs CIVIL SERVICE BEHAVIOUR MAKING EFFECTIVE DECISIONS: https://youtu.be/JHaZfiGk-34 CIVIL SERVICE BEHAVIOUR WORKING TOGETHER: https://youtu.be/un2fcg3WrmI
25 WORK COACH PRE-RECORDED INTERVIEW QUESTIONS AND ANSWERS: Q1. Tell me about yourself. Q2. Why do you want to be a Work Coach? Q3. What responsibilities will you have as a Work Coach? Q4. Give an example of a difficult conversation you had with someone. What was the situation and how did you handle it? Q5. What are your strengths and weaknesses? Q6. How would you deal with a difficult or complaining customer? Q7. Tell me about a time when you had to manage a quality service. Q8. Tell me about a time when you had to overcome a setback. Q9. Tell me about a time when your style of communication resulted in a positive outcome. Q10. As a Work Coach, how you would deliver excellent customer service? Q11. Why do you want to work for the Civil Service? Q12. What does diversity mean to you? Q13. Tell me about a time when you went embraced change at work. Q14. How would you explain complex information to someone who had little knowledge about the subject? Q15. Tell me about a time when you had a difficult challenge. Q16. Describe a time when you influenced someone. Q17. Tell me about a time when you worked as part of a team. Q18. Tell me about a time when you had to work with a difficult colleague. Q19. Tell me about a time when you helped someone to develop a new skill or improve an existing one. Q20. Tell me about a time when you had to deliver something at pace. Q21. Tell me about a time when you had to adapt your approach to a task to get it completed. Q22. Tell me a time when you provided brilliant customer service. Q23. Where do you see yourself in 5 years? Q24. Why do you want to leave your current job to take up this position as a Work Coach? Q25. That’s the end of your Work Coach job interview. Do you have questions for the panel?
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